stv99 Responsible Gaming —
Your protection is our priority
Gaming should be enjoyable, not stressful. stv99 is always committed to keeping your gaming experience safe and controlled.
What is Responsible Gaming and why does it matter?
Online gaming and betting are a form of entertainment. However, they remain enjoyable only when done consciously and with a plan. stv99 believes every player has the right to a healthy gaming experience.
Responsible gaming means staying aware of your time and money, setting clear limits, and never letting gaming take priority over other important things in life. Our platform provides multiple tools to help you stay within those limits.
stv99 is operated exclusively for individuals aged 21 and above. Minors are not permitted to create an account or play — this is a non-negotiable policy.
Our Protective Tools
Features stv99 provides to keep your gaming experience safe
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, a specific waiting period must pass.
Time-Out / Break
If you feel you need a break, you can temporarily close your account for a set period. During this time, logging in, placing bets, or making deposits is not possible. Once the break period ends, the account is reactivated automatically.
Self-Exclusion
If you feel gaming is becoming a problem, you can apply for a long-term self-exclusion. During this period the account will be completely inactive and cannot be reactivated before the specified term ends.
Session Time Tracking
Easily track how long you have been playing. Reminders are available after long sessions so you can take a break and stay refreshed.
Account Security
Your account is kept secure through SSL encryption and a strong password policy. No one can access your account without your permission.
24/7 Support
If you have any concerns about gaming, contact our support team at any time. Assistance is available in both Bengali and English via live chat or email.
Age Restriction — For 21+ Only
All gaming services on stv99 are exclusively for individuals aged 21 and above. Participation by minors in gambling or online gaming is strictly prohibited in Bangladesh. Age is verified at the time of account creation, and if any irregularity is found, the account may be permanently closed. Keep your account logged out from underage members of your household and never share your password.
Warning Signs of Problematic Gaming
If you notice the following signs, you should take a break or seek help:
- You are spending more money than your budget allows and placing more bets in an attempt to recover lost funds.
- You are spending long hours gaming without thinking about family, friends, or work.
- You find it hard to stop gaming, or feel restless when you try to stop.
- You are lying about gaming or hiding it from family and friends.
- You are gaming by taking on debt or borrowing money from others.
- When you cannot game, your mood suffers or you cannot focus on daily tasks.
If you notice any of these signs in yourself, contact our support team without delay.
Practical Tips for Safe Gaming
These simple habits will help keep your gaming experience positive
Set a budget and stick to it. Decide in advance how much you will spend on gaming each week or month. Do not try to exceed it.
Keep track of time. Decide how long you will play before you start. Set an alarm and stop when the time is up.
Treat gaming as entertainment. Consider it a form of leisure, not a source of income.
Do not chase losses. "Chasing losses" is a common trap — it usually leads to even greater losses.
Avoid gaming when under emotional or financial stress. Gaming during difficult times can make the situation harder.
Talk to your loved ones. Have an open conversation with family or a trusted friend about your gaming habits.
How to Set Limits on stv99
After logging in to your stv99 account, go to "Account Settings" or the "Responsible Gaming" section to set limits directly. The steps are outlined below:
Deposit Limit
Account Settings → "Deposit Limit" → select amount and period → confirm. The change takes effect immediately.
Time-Out
Account Settings → "Take a Break" → choose from a few days to a few weeks → confirm the request.
Self-Exclusion
Contact support or fill in the "Self-Exclusion" form. Processing a long-term closure request takes some time.
Direct Help
If you cannot find a tool, contact us directly via live chat or email — we are active throughout the day according to BST.
Need Help? We're Here for You
If you feel gaming is becoming a problem, stv99's support team is always ready to assist you. Get in touch:
Live Chat Support
Email Support
stv99 commits that all responsible gaming requests will be handled with complete confidentiality and on a priority basis. Never hesitate — your well-being matters most.
Common Questions About Responsible Gaming
Enjoy Safe Gaming — Start on stv99 Today
Use all the protective tools available and enjoy slots, cricket betting, or live casino with complete peace of mind.